parent support & troubleshooting

Moving to temporary online learning is new for all of us including parents, students, and teachers.  Teachers are excited to connect with your child again and to continue with the learning that was started earlier this year.  Your child's school and your child's teachers will be doing their best to support you during this time, so please reach out with questions or if you need help.  There are also tutorial videos on the Online Temporary Learning page of this website so please take time to view those videos.

To help you with any technology issues you may have each school has identified someone to contact if you have questions.  These individuals will do their best to help you and your child with issues like signing on to various accounts, finding out your child's passwords, understanding how to use our various online programs like Google Classroom and Google Meet.   If your school's tech support person is not able to help you they may refer you to our dsitrict tech team for help as well. 

School level tech support people to contact with tech questions

• Kemper –  Katie Nelson – knelson@cortez.k12.co.us
• Lewis/Pleasant View – Valorie Mortensen vmortensen@cortez.k12.co.us
• Manaugh – Melissa Elliot melliott@cortez.k12.co.us
• Mesa – MacKenzie Lopez mlopez@cortez.k12.co.us
•  MCMS – Cody Childres – cchilders@cortez.k12.co.us
• MCHS – Kim Olson – kolson@cortez.k12.co.us

Password help - Determining your child's main chromebook password

Q: What is my child’s chrome book password?

A: your child’s password is the code name for their school and their student ID.  See below for the code names for each school and an example of the password with a student ID.  If you or your child do not know your child's student ID please contact your school's tech support person (above).  If you need help signing into a specific program like Google Classroom, Google Meet, Lexia, Zearn, or other online programs please contact your child's teacher, FIT teacher, or advisor. 

• Kemper – code name: kemp   example of password -  kemp1234567
• Lewis – code name: laes   example of password - laes1234567
• Manaugh –  code name: man   example of password -  man1234567
• MCHS – code name: mchs  example of password -  mchs1234567
• MCMS – code name: cms   example of password - cms1234567
• Mesa – code name: mesa  example of password - mesa1234567
• Pleasant View – code name: pv  example of password - pv1234567